Good Faith Receiving (GFR)

Revolutionising the supplier delivery check-in process saving you and your suppliers substantial time and money

The basis of GFR

Do your employees spend hours every week checking through supplier deliveries that are almost always correct?

At times, it can feel like a completely unnecessary task, especially if you work in an environment with several deliveries per week, or even per day – that’s what GFR is here to solve. Watch our quick and easy animation to show you exactly how it works!

How does it work?


Your deliveries will be checked several times throughout the supply chain, and when your staff come to do it, it can feel like an expensive and unnecessary task. Occasionally, you’ll catch one delivery that isn’t quite right, but then it’s up to you to get in touch with the supplier, sort out a separate delivery date or change the agreed payment.


These sample checks are then extrapolated to gain an overall insight into the full delivery. GFR isn’t about stopping the checking process completely or removing established conventions. It’s about improving efficiency and reducing expenditure, allowing you to focus on more important aspects of your business while deliveries are handled without any hassle.


GFR is designed to remove the need for this process, saving both you and your supplier valuable time and money by receiving your stock without thorough checking. While this might seem like an odd process, our highly trained auditors will conduct sample checks on deliveries and provide you and your suppliers with the tools you need to continue the process.


Orridge can provide you with the support to help guide you through the set-up process, including this can include supplier engagement, business case analysis and on-site support.

Improve order & pick accuracy

Orridge’s team of auditors will guarantee that what is being picked accurately reflects what is required by your stores.

Reduced claims by up to 90%

Improve the accuracy of your stock audits and logistics processes by working with the fast, reliable, and accurate teams at Orridge.

Reduced labour costs

By utilising our logistics solutions, you can drastically reduce staff admin time, allowing them to focus on more important tasks.

Build transparent & trustworthy relationships

Empower your relationships with both suppliers and customers by increasing reliability and improving payment and invoice efficiency.



We work with a long list of Europe’s largest companies, providing a range of services to help support their stocktaking and logistics needs!

Supply Chain


Wilko are the provider of 23,000 high-quality branded and own brand affordable products, with a network of over 370 stores, serving over 4 million customers every week.

Supply Chain


One Stop has over 950 neighbourhood stores across the UK and employs more than 10,600 people. Since 2003, One Stop has been a subsidiary of Tesco.

Supply Chain

Renewable Energy

A specialist engineering company which focuses on renewable energy components was looking for a full stocktake of their portfolio of products. The business is constantly expanding its offerings to customers and needs an up-to-date count of everything currently in their inventory.


Manual delivery checks were one of the most time-consuming and unenjoyable processes we’ve ever had to do, and Orridge has completely revolutionised the way we approach it. They’ve provided us with a bespoke service that was quick and easy to set up, it has helped improve supplier relationships, and saved us on operational costs.
Service Operations Manager
OneStop Modern_One_Stop_logo_LARGE
Like other retail businesses, the pharmacy sector faces challenges, including offering a value service. We needed to ensure that we are stocked to cope with seasonal demands and market trends. Orridge supported us in meeting the demands made on our business through reliability, responsiveness, accuracy, cost-effectiveness and flexibility. Using their excellent technology to support their stocktaking process, we receive line data on the same day as the count.
With previous suppliers we found there were frequent discrepancies with their reporting; items were missed by the stocktakers and not accounted for. Orridge has provided us with a solution whereby our stocktakes have now become faster and more accurate, and frequently without any discrepancies. Orridge provide us with top accuracy.
Audit Manager
ALLSAINTS allsaints


See our work in practice – Orridge has a clear track record of success with a variety of UK businesses.

What will I get if I use your services?

Orridge have developed our own internal system which can be easily adapted to suit the needs of our clients. We work with our clients to develop bespoke reports and data feeds, so the information is on hand in a timely manner. Our specialist supply chain team have years of experience working in warehouses and will support you in ensuring you get the right solution for your business.

Who are Orridge Supply Chain Solutions?

Orridge Supply Chain Solutions are part of Orridge & Co, one of Europe’s largest stock taking companies. Specialising in warehouse inventory management services, we are at the forefront of innovative solutions which address the full range of inventory management needs.

What services do you provide?

We specialise in warehouse inventory management services, particularly in the retail industry, but we also have experience in working with clients across the manufacturing and technology industries. Our core services are Picking Accuracy, Good Faith Receiving Audits, PI Counting and Wall to Wall stock takes.

How do I know your services will work for me?

We understand that every client has a different operation and may have different needs, so we make sure we tailor all of our solutions to fit each client – our team of experts will develop a solution based on your specific requirements.

What are Good Faith Receiving (GFR) Audits?

One of the ways retailers can save time, money, administration, and resources is to allow their suppliers to deliver stock to stores or warehouses in good faith (not manually checking all inbound deliveries). As a way of ensuring stock accuracy, sample audits are carried out, and an accuracy figure is derived.

This figure is used to measure the performance of the supplier and appropriate charges are levied back to them – normally a reduction in the entire charge by the percentage of the inaccuracy (a reduction in price based on the level of inaccuracy). For example, a 5% reduction in the invoice value where only 95% accuracy is achieved.

What is Picking Accuracy?

This is a service that helps us determine the accuracy level of deliveries you receive. The benefits of this allow our clients to pinpoint areas of their operation which fall below a required standard. The accuracy figure we deliver can also help allocate the correct charges to the right place, whether this be internal or to your suppliers.

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