CASE STUDY

Market Sector : Retail

EV charging company targeted stock count

Streamlining Inventory Management for Replacement Parts Across the
Country

Our client is an EV charging company that manages a vast inventory of replacement parts distributed across multiple locations throughout the country. These parts are critical for their service engineers to carry out repair and maintenance tasks efficiently. However, managing such a widespread inventory posed significant challenges, including overstocking, unnecessary ordering, and wastage due to mismanagement or lack of visibility.

Challenge

The client needed a reliable and efficient solution to:

  • Take stock of replacement parts consistently and accurately.
  • Reduce wastage and unnecessary reordering.
  • Free up their service engineers to focus on repair and maintenance tasks without being bogged down by inventory concerns.

Our Solution

To address these challenges, we developed a customised inventory management support process, focused on monthly stock checks:

  1. Regular Stock Audits
    Our teams conduct monthly audits of replacement parts at various agreed-upon locations nationwide. These locations are strategically chosen based on the geographical zones of the client’s national service engineers, ensuring convenience and minimal disruption to their schedules.
  2. On-Site Collaboration
    We meet with the client’s service engineers at pre-determined locations within their geographical areas. This approach allows the engineers to easily hand over inventory details and return to their repair tasks without significant delays.
  3. Streamlining Inventory Processes
    By consistently auditing stock levels, we help the client identify patterns of wastage and over-ordering. This enables them to adjust their procurement processes, minimise excess inventory, and ensure the availability of essential parts exactly where and when they are needed.

Data-driven insights

Each stock check provides detailed reports and actionable insights, which the client uses to refine their inventory management strategies. This ensures a more cost-effective and efficient operation.

The results

Improved Efficiency: Service engineers spend less time managing inventory and more time on their core responsibilities.

Cost Savings: Reduced wastage and unnecessary orders translate into significant cost savings for the client.

Enhanced Inventory Visibility: Monthly stock checks ensure the client has accurate and up-to-date inventory records..

Conclusion

By partnering with us for their inventory management needs, the client has optimised their operations, reduced inefficiencies, and empowered their service engineers to focus on delivering exceptional service. This collaboration highlights the importance of tailored solutions in managing complex, distributed inventories effectively.

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