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Read MoreSpring is now upon us, which means it’s the perfect time to start some spring cleaning around your business.
That includes looking at making efficiencies across your retail operations and supply chain, allowing you to free up your staff and resources to provide a better service to your customers.
Read on to find out how Direct to Store (DTS) delivery auditing services – an easy drop and go service – can help you do exactly that!
DTS audits are a supply chain service that allow supplier-to-store deliveries to be routinely audited, with the idea that it removes the need for delivery checking in-store. Crucially, this can help free up additional staff and resources and ensure better on shelf availability and service for your customers.
By checking a sample of your deliveries as they arrive in store, your staff no longer need to waste time and energy on tedious checking processes, which can often be forgotten, incorrect, or rushed anyway.
As a result they can immediately start putting the contents of your deliveries onto the shelves, helping provide a steadier supply of goods to your customers, while also allowing your driver to “drop and go” with your goods.
DTS audits are completed at the point of store delivery by expertly qualified Orridge auditors. These auditors will accurately audit the delivery prior to it being used and highlight any variances to the store. We carry out these audits over a pre-determined number of stores over a pre-determined period of time (typically quarterly) and extrapolate the results over the entire store estate. This means the stores not being audited on any given day can simply accept their delivery in good faith and get to work using it without the need to check it’s contents.
You choose how often you would like these audits to take place, measuring a sample of the total number of deliveries you receive in a day, week, month, or year.
By accepting the deliveries through Good Faith Receiving, you’ll also be saving time by removing lengthy claims processes, instead using a single regular delivery accuracy measure to use as your total claim.
DTS audits from Orridge Supply Chain Services are available nationwide and you’ll be partnering with a hugely experienced supply chain solutions provider to help streamline your operations.
The main benefit of DTS audits is it allows you to remove or reallocate all instore labour allocated to the checking and claiming of supplier deliveries. These workers could instead be allocated to the store floor, warehouse, or checkout tills to help improve the customer experience or restocking process.
Secondly, DTS audits and the subsequent adoption of good faith receiving will help to drive improved supplier relationships and performances while also opening clearer channels of communication. Your supplier can drop off your materials before immediately heading back onto the road, rather than waiting for a full checking process to take place.
Additionally, the removal of lengthy in-store checks allows for better on-shelf availability for your customers, as your new stock can be put straight out rather than being held back for checks. This is especially important for short life or high demand items, as there is a great need to get them onto the shop floor as soon as possible.
Finally, the DTS auditing process is quick and easy to set up, allowing you to receive the benefits of the process immediately!
Interested in setting up DTS audits to help streamline your operations? Our team are always on hand to answer your questions or talk you through the process, which can be specifically tailored to your business needs.
Alternatively, find out more about the different supply chain solutions provided by Orridge to our wide range of clients across the UK, including wall to wall stock counts, core line audits, and improved pick accuracy.
After all, spring is the time for new beginnings – make DTS audits your fresh start this year! Call us on 01279 775 600 or email sales@orridge.co.uk today and a member of our team will be in touch.
Operating throughout the UK and mainland Europe, we provide tailored stocktake and supply chain solutions, including core line audits, good faith receiving, and on-shelf availability, to a range of key market sectors.
We specialise in all areas of healthcare from doctors’ surgeries, hospitals and other medical service providers.
FIND OUT MOREUsing your retail requirements as a foundation, Orridge harness our operational and technical expertise to deliver a bespoke package that will exceed your initial vision.
FIND OUT MOREOrridge are the specialist providers of supply chain management and stock auditing solutions, helping you maximise the effectiveness of these processes while also reducing time and expenditure.
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